India's information technology industry is one of the most significant economic pillars of the nation — a $250+ billion sector that employs millions of professionals, drives the majority of India's service exports, and has established the country as the world's premier technology outsourcing destination.
From the startup software development company in Bengaluru or Hyderabad building custom applications for domestic clients, to the global IT services giant providing managed infrastructure to multinational corporations, from the digital marketing agency in Delhi running performance campaigns for e-commerce brands, to the cybersecurity firm protecting Indian banks and financial institutions, from the solo IT consultant providing technical advisory to businesses, to the SaaS company serving thousands of small business customers across India — every IT service transaction in India generates a GST invoice, and every invoice must carry the correct SAC code.
SAC code classification for IT services is commercially critical because:
18% GST applies across virtually all IT services — and on the revenue volumes typical for IT companies, even small classification errors compound significantly. An IT company billing ₹1 crore per month that systematically uses the wrong SAC code is creating regulatory risk on every invoice.
Export of IT services has special treatment — services provided to foreign clients in foreign currency are zero-rated exports (0% GST under LUT), and the same SAC code applies to both domestic and export billing — the GST rate changes but the SAC code remains constant. IT companies must manage both domestic (18%) and export (0%) billing with the same service classification.
TDS on IT service income is 10% under Section 194J — clients deducting TDS from IT service payments need the correct service classification for Form 26AS reconciliation. TDS and SAC codes are independent systems, but consistent service classification supports overall tax compliance.
Multiple IT service types coexist in one company — most IT companies provide a mix of software development, maintenance, consulting, hosting, and training services — each potentially with a different SAC code, though typically all at 18% GST.
This comprehensive guide provides the complete SAC code reference for Indian IT services — covering every category of technology service from software development through cybersecurity, cloud computing, digital marketing, and IT training — with GST rates, export treatment, and how ERP Group's GST invoicing system automates correct IT service SAC-based billing.
Use ERP Group's Free HSN/SAC Finder → to find the correct SAC code for any IT service instantly.
IT Services SAC Code Framework Overview
How IT Services Are Classified in the GST System
SAC Codes Begin With "99"
All SAC codes (Service Accounting Codes) begin with "99" — distinguishing them from HSN codes (for goods) which start with any digit. For IT services specifically, the primary SAC codes fall within the 9983 series (Other Professional, Technical, and Business Services) and the 9984 series (Telecommunications and Related Services).
Primary SAC series for IT services:
| SAC Series | Coverage |
|---|---|
| 998311 | Management of computer facilities |
| 998312 | IT design and development |
| 998313 | Software support and maintenance |
| 998314 | IT consulting |
| 998315 | Network and cybersecurity services |
| 998316 | ITES/BPO services |
| 998317 | Other IT services |
| 998431 | Online information and database services |
| 998461 | Advertising services |
| 998462 | Digital marketing services |
| 999291 | Online course services |
| 999294 | Corporate training services |
The Universal 18% GST Rate for IT Services
With very few exceptions, all IT services provided to domestic Indian clients are taxed at 18% GST. This uniformity simplifies rate management — unlike construction materials (5%, 18%, 28%) or food products (0%, 5%, 12%, 18%, 28%), IT companies face a single rate for virtually all their services.
The exception is export of IT services — provided to foreign clients, received in foreign currency — which are zero-rated under the GST framework (0% GST under LUT or with payment of IGST and subsequent refund).
For IT company accounting and compliance, read our comprehensive guide on accounting software for Pune IT companies.
IT Services GST Rate Structure
Understanding IT Services GST Before Looking Up SAC Codes
Domestic IT Services — 18% GST (CGST 9% + SGST 9% or IGST 18%)
When an IT company provides services to an Indian client:
- Intra-state supply (within same state): CGST 9% + SGST 9% = 18% total
- Inter-state supply (across states): IGST 18%
The place of supply for services is generally the location of the recipient — for B2B IT services, the client's state determines intra-state vs inter-state supply.
Export of IT Services — 0% GST (Zero-Rated)
When an IT company provides services to a foreign client (outside India) and receives payment in convertible foreign exchange:
- The service is classified as "export of service" — a zero-rated supply
- GST is NOT charged on export invoices (under LUT filing)
- The IT company can claim ITC (Input Tax Credit) on its inputs/input services
- The same SAC code applies — only the tax rate changes to 0%
LUT (Letter of Undertaking): IT companies exporting services must file LUT with the GST department — allowing export without payment of GST. LUT must be filed annually.
SEZ (Special Economic Zone) Supplies — 0% GST
IT companies providing services to SEZ units and SEZ developers:
- Treated as zero-rated supply (like export)
- 0% GST under LUT
- ITC available
SAC 998311 — IT Infrastructure Management Services
Complete Coverage for Infrastructure Management SAC Code
What SAC 998311 Covers
SAC 998311 covers "Management of Computer Facilities and Operation Services" — encompassing the management and operation of computing infrastructure on behalf of clients.
Services Classified Under SAC 998311
| Service Type | Description | GST Rate |
|---|---|---|
| Data centre management | Managing client's data centre operations | 18% GST |
| Server management | Server monitoring, administration, patching | 18% GST |
| IT infrastructure outsourcing | Complete outsourced IT infrastructure management | 18% GST |
| Managed hosting services | Managing client's hosted infrastructure | 18% GST |
| Remote infrastructure management (RIM) | Remotely managing client's servers and network | 18% GST |
| Facilities management services (IT) | IT-specific facilities management | 18% GST |
| Colocation services | Providing rack space and physical infrastructure | 18% GST |
| Disaster recovery services | Managing DR sites and failover infrastructure | 18% GST |
| Backup services | Managed backup and recovery operations | 18% GST |
Who Uses SAC 998311
- Managed Service Providers (MSPs) providing outsourced IT operations
- Data centre operators
- IT infrastructure outsourcing companies
- Remote Infrastructure Management (RIM) providers
- Cloud service providers providing managed infrastructure
SAC 998312 — Software Development and IT Design Services
The Most Important SAC Code for Indian IT Companies
SAC 998312 is the most commercially significant SAC code for India's IT industry — covering custom software development, mobile app development, web development, and ERP/CRM implementation.
What SAC 998312 Covers
SAC 998312 covers "Information Technology Design and Development Services."
Services Classified Under SAC 998312
| Service Type | Description | GST Rate |
|---|---|---|
| Custom software development | Building bespoke software for specific client requirements | 18% GST |
| Mobile app development | Android, iOS, and cross-platform app development | 18% GST |
| Web application development | Custom web-based applications and portals | 18% GST |
| Website development | Corporate websites, e-commerce sites, landing pages | 18% GST |
| ERP implementation | SAP, Oracle, Microsoft, or custom ERP implementation | 18% GST |
| CRM implementation | Salesforce, HubSpot, or custom CRM implementation | 18% GST |
| Database design and development | Database architecture, schema design, optimization | 18% GST |
| UI/UX design | User interface and user experience design for software | 18% GST |
| API development | Building REST/GraphQL APIs and integrations | 18% GST |
| Software testing (development phase) | QA and testing during software development | 18% GST |
| Embedded software development | Firmware and embedded systems programming | 18% GST |
| Game development | Video and mobile game development | 18% GST |
| Blockchain development | Smart contracts, DApp development | 18% GST |
| AI/ML model development | Building machine learning models and AI solutions | 18% GST |
| IoT solution development | IoT device software and platform development | 18% GST |
| Software architecture design | System design and technical architecture | 18% GST |
| Code review and audit | Source code review and security audit | 18% GST |
SAC 998312 and Export of Software Services
When Indian software companies develop custom software for foreign clients — the service is classified under SAC 998312 but is zero-rated (0% GST) as export of service. The same SAC code applies; only the tax rate changes based on whether the client is domestic or foreign.
This is the primary SAC code for India's massive IT export industry — the ₹200+ billion of software services exported from India annually are all classified under SAC 998312 (or 998313 for maintenance).
For IT companies in Pune, read our guide on accounting software for Pune IT companies.
SAC 998313 — Software Support and Maintenance Services
Complete Coverage for Software AMC and Support SAC Code
What SAC 998313 Covers
SAC 998313 covers "Information Technology (IT) Support and Maintenance Services" — covering post-deployment support, Annual Maintenance Contracts (AMC), and ongoing software maintenance.
Services Classified Under SAC 998313
| Service Type | Description | GST Rate |
|---|---|---|
| Software AMC (Annual Maintenance Contract) | Annual support and maintenance for deployed software | 18% GST |
| Bug fixing and patches | Post-deployment bug identification and resolution | 18% GST |
| Software updates and upgrades | Version upgrades and feature additions | 18% GST |
| Helpdesk services (L1, L2, L3) | Technical support helpdesk for end users | 18% GST |
| Application support | Ongoing support for specific applications | 18% GST |
| Database maintenance | Database optimization, backup, recovery | 18% GST |
| Performance monitoring | Software performance monitoring and optimization | 18% GST |
| Security patching | Applying security updates and vulnerability fixes | 18% GST |
| User support and training | End-user support and training for deployed software | 18% GST |
| SLA-based support contracts | Support contracts with defined SLAs | 18% GST |
The AMC Billing Scenario
Software AMC is one of the most commonly invoiced IT services by Indian software companies. An AMC contract typically covers:
- Bug fixes and patches for 12 months
- Technical helpdesk support (limited hours)
- Minor enhancements within a specified scope
- Software updates to the existing version
AMC SAC Code: 998313 at 18% GST
ERP Group's GST invoicing system supports recurring AMC billing — automatically generating monthly or quarterly AMC invoices with the correct SAC code (998313) and 18% GST, reducing billing admin for IT companies with large AMC portfolios.
SAC 998314 — IT Consulting Services
Complete Coverage for Technology Consulting SAC Code
What SAC 998314 Covers
SAC 998314 covers "IT Consulting Services" — encompassing technology advisory, digital transformation consulting, and strategic IT planning.
Services Classified Under SAC 998314
| Service Type | Description | GST Rate |
|---|---|---|
| Technology strategy consulting | IT strategy, technology roadmap development | 18% GST |
| Digital transformation consulting | Advising businesses on digital transformation | 18% GST |
| IT project management | PMO, project management for IT implementations | 18% GST |
| Pre-sales technical consulting | Technical requirement analysis and solution design | 18% GST |
| IT due diligence | Technology assessment for M&A transactions | 18% GST |
| ERP/software selection consulting | Evaluating and recommending software solutions | 18% GST |
| System architecture consulting | Enterprise architecture advisory | 18% GST |
| Cloud migration consulting | Advising on cloud strategy and migration | 18% GST |
| IT audit and assessment | IT capability assessment and audit | 18% GST |
| Change management (IT) | Managing organizational change for IT implementations | 18% GST |
| IT vendor management consulting | Advising on vendor selection and management | 18% GST |
| CTO-as-a-Service | Fractional/part-time CTO advisory service | 18% GST |
Independent IT Consultants and SAC 998314
Individual IT consultants — providing technology advisory on a contract basis to businesses — use SAC 998314 for their consulting invoices.
Important TDS note: Clients making payments to IT consultants must deduct TDS under Section 194J at 10% (for professional/technical services) if the payment exceeds ₹30,000 in a financial year. Use ERP Group's TDS Calculator → to calculate the correct TDS amount.
SAC 998315 — Network and Cybersecurity Services
Complete Coverage for Network and Security Services SAC Code
What SAC 998315 Covers
SAC 998315 covers "IT Infrastructure and Network Management Services" — including cybersecurity, network monitoring, and infrastructure security.
Services Classified Under SAC 998315
| Service Type | Description | GST Rate |
|---|---|---|
| Network design and implementation | Designing and deploying enterprise networks | 18% GST |
| Network management | Ongoing management of client network infrastructure | 18% GST |
| Firewall management | Deploying and managing enterprise firewalls | 18% GST |
| Vulnerability assessment | Identifying security vulnerabilities in systems | 18% GST |
| Penetration testing (pentesting) | Authorized simulated cyberattacks to identify weaknesses | 18% GST |
| SIEM (Security Information and Event Management) | Monitoring and managing security events | 18% GST |
| SOC (Security Operations Centre) services | 24x7 security monitoring and incident response | 18% GST |
| Cybersecurity consulting | Security strategy and risk management advisory | 18% GST |
| DDoS protection services | Protecting against distributed denial-of-service attacks | 18% GST |
| Endpoint security management | Managing antivirus, EDR for client devices | 18% GST |
| Cloud security services | Securing cloud infrastructure and applications | 18% GST |
| Identity and access management (IAM) | Managing user identities and access controls | 18% GST |
| Data loss prevention (DLP) | Preventing unauthorized data exfiltration | 18% GST |
| Compliance management (IT security) | Managing IT security compliance (ISO 27001, SOC2) | 18% GST |
| Incident response | Responding to and managing cybersecurity incidents | 18% GST |
| Digital forensics | Investigating cybersecurity incidents | 18% GST |
SAC 998316 — ITES and BPO Services
Complete Coverage for Business Process Outsourcing SAC Code
What SAC 998316 Covers
SAC 998316 covers "Information Technology Enabled Services (ITES)" — the business process outsourcing services that have made India a global service delivery hub.
Services Classified Under SAC 998316
| Service Type | Description | GST Rate |
|---|---|---|
| Voice BPO (inbound/outbound call centres) | Customer service, sales support via voice | 18% GST |
| Customer support services | Handling customer queries across channels | 18% GST |
| Data entry and processing | Manual and automated data entry services | 18% GST |
| Back-office operations | Processing transactions, documents, records | 18% GST |
| Finance and accounting outsourcing (FAO) | Outsourced accounting, AP/AR processing | 18% GST |
| HR outsourcing (HRO) | Payroll, recruitment, HR administration | 18% GST |
| KPO (Knowledge Process Outsourcing) | High-knowledge outsourcing (research, analytics) | 18% GST |
| Healthcare BPO | Medical coding, transcription, billing | 18% GST |
| Legal process outsourcing (LPO) | Legal research, document review | 18% GST |
| Document management services | Digitization, document processing | 18% GST |
| Email support services | Customer support via email | 18% GST |
| Chat support services | Live chat and chatbot management | 18% GST |
| Market research and analytics | Research, data analysis, report production | 18% GST |
| Debt collection services | Outsourced collections operations | 18% GST |
| Insurance claims processing | Claims administration outsourcing | 18% GST |
ITES and Export Revenues
India's BPO/ITES sector earns the vast majority of its revenue from foreign clients — making SAC 998316 services primarily zero-rated exports. Indian BPO companies serving US, UK, and Australian clients bill in USD/GBP/AUD — qualifying as export of service at 0% GST.
SAC 998317 — Other IT Services
Cloud Computing, SaaS, and Emerging Technology Services
SAC 998317 covers "Other IT Services" — the catch-all for IT services not specifically classified under 998311-998316. Commercially, this is where cloud services, SaaS products, and emerging technology services fall.
Cloud Computing Services Under SAC 998317
| Service Type | Description | GST Rate |
|---|---|---|
| Infrastructure as a Service (IaaS) | Providing virtual compute, storage, networking | 18% GST |
| Platform as a Service (PaaS) | Providing development platforms (AWS Lambda, Azure App Service) | 18% GST |
| Software as a Service (SaaS) | Providing software via subscription over internet | 18% GST |
| Cloud storage services | Object storage, file storage services | 18% GST |
| Cloud migration services | Migrating workloads from on-premise to cloud | 18% GST |
| Multi-cloud management | Managing resources across multiple cloud providers | 18% GST |
| Serverless computing services | Function-as-a-service and event-driven computing | 18% GST |
| Container management (Kubernetes) | Managing containerized application infrastructure | 18% GST |
| DevOps services | CI/CD pipeline setup and management | 18% GST |
| DevSecOps services | Integrating security into DevOps pipelines | 18% GST |
Artificial Intelligence and Machine Learning Services
| Service Type | Description | GST Rate |
|---|---|---|
| AI-as-a-Service | Providing AI capabilities through API | 18% GST |
| ML model deployment | Deploying and managing ML models in production | 18% GST |
| Natural language processing (NLP) services | NLP solutions and APIs | 18% GST |
| Computer vision services | Image recognition and analysis services | 18% GST |
| Data science services | Data analysis, modelling, and insights | 18% GST |
| Chatbot development and management | AI chatbot building and operations | 18% GST |
| Robotic Process Automation (RPA) | Automating repetitive processes using software bots | 18% GST |
ERP Group's Own SAC Code
ERP Group — as a SaaS-based cloud ERP and billing platform — would classify its services under SAC 998317 (SaaS) or SAC 998312 (if providing implementation/customization services). Monthly SaaS subscription charges for ERP Group's platform are at 18% GST under SAC 998317.
SAC 998431 — Online Information and Database Services
SAC Code for Online Platforms and Subscription Services
What SAC 998431 Covers
SAC 998431 covers "Online Information and Database Access or Retrieval Services" — encompassing subscription-based access to online information, databases, and digital content platforms.
Services Classified Under SAC 998431
| Service Type | Description | GST Rate |
|---|---|---|
| Online database subscriptions | Access to legal, medical, financial, business databases | 18% GST |
| Market research database access | Subscribing to market intelligence databases | 18% GST |
| Financial data services | Real-time market data, financial information | 18% GST |
| News aggregation services | Digital news and media subscription access | 18% GST |
| API data services | Subscription-based API data access | 18% GST |
| GIS and mapping data services | Geospatial data and mapping API services | 18% GST |
| HR/recruitment databases | Access to candidate databases (Naukri, LinkedIn) | 18% GST |
| Legal research platforms | Online legal research services | 18% GST |
| E-discovery services | Digital document review and e-discovery | 18% GST |
| Domain registration services | Registering internet domain names | 18% GST |
Digital Marketing SAC Codes
Complete SAC Reference for Digital Marketing Services
SAC 998461 — Advertising Agency Services
SAC 998461 covers advertising placement and media services:
| Service Type | Description | GST Rate |
|---|---|---|
| Media planning and buying | Planning and purchasing media placements | 18% GST |
| Print advertising placement | Placing ads in newspapers, magazines | 18% GST |
| TV/radio advertising placement | Booking broadcast ad slots | 18% GST |
| Outdoor advertising services | Billboard, hoarding advertising placement | 18% GST |
| Creative advertising services | Ad creative development and production | 18% GST |
| Campaign management | End-to-end advertising campaign management | 18% GST |
SAC 998462 — Digital Marketing Services
SAC 998462 covers internet-specific marketing services — the primary SAC code for India's growing digital marketing sector:
| Service Type | Description | GST Rate |
|---|---|---|
| Search Engine Optimization (SEO) | Improving organic search rankings | 18% GST |
| Search Engine Marketing (SEM/PPC) | Google Ads, Bing Ads management | 18% GST |
| Social media marketing (SMM) | Facebook, Instagram, LinkedIn, Twitter marketing | 18% GST |
| Content marketing | Content strategy, creation, and distribution | 18% GST |
| Email marketing services | Email campaign management and automation | 18% GST |
| Influencer marketing management | Managing influencer partnerships and campaigns | 18% GST |
| Affiliate marketing management | Managing affiliate programs | 18% GST |
| Performance marketing | ROI-based digital advertising campaigns | 18% GST |
| App Store Optimization (ASO) | Optimizing mobile app store presence | 18% GST |
| Online reputation management (ORM) | Managing brand reputation online | 18% GST |
| Conversion rate optimization (CRO) | Improving website conversion rates | 18% GST |
| Web analytics services | Setting up and analysing web analytics | 18% GST |
For digital marketing agencies, use ERP Group's ROI Calculator → to demonstrate ROI from digital marketing campaigns to clients.
IT Training and Education SAC Codes
SAC Reference for IT Training Services
SAC 999219 — Private IT Training Services
Private IT training institutes (not recognized educational institutions) providing technology training courses attract 18% GST under SAC 999219.
| Service Type | Description | GST Rate |
|---|---|---|
| Programming language courses | Python, Java, JavaScript, C++ training | 18% GST |
| Data science and analytics courses | Data science, ML, AI training programs | 18% GST |
| Cloud certification training | AWS, Azure, GCP certification prep | 18% GST |
| Cybersecurity courses | Ethical hacking, CISM, CISSP training | 18% GST |
| Software testing courses | Manual and automation testing training | 18% GST |
| Agile and Scrum training | Project management methodology training | 18% GST |
| ERP training | SAP, Oracle, or other ERP training | 18% GST |
| Digital marketing training | SEO, SEM, social media training | 18% GST |
SAC 999291 — Online IT Courses and E-Learning
Online technology courses provided via digital platforms:
| Service Type | Description | GST Rate |
|---|---|---|
| Online programming courses | Coursera-type online coding courses | 18% GST |
| E-learning platforms (IT) | Subscription IT skill development platforms | 18% GST |
| Video-based IT tutorials | YouTube-channel-plus-course IT education | 18% GST |
| Bootcamp courses (online) | Intensive online coding bootcamps | 18% GST |
SAC 999294 — Corporate IT Training
Corporate training and skills development programs for enterprise clients:
| Service Type | Description | GST Rate |
|---|---|---|
| Enterprise technology training | Training employees on specific technologies | 18% GST |
| Vendor-specific certification training | Microsoft, Cisco, Oracle certified training | 18% GST |
| Custom corporate training programs | Bespoke IT training for company teams | 18% GST |
| Leadership and management training (IT) | IT leadership and CTO development programs | 18% GST |
Use ERP Group's Salary Calculator → for IT training companies managing trainer compensation and benefits.
Export of IT Services — Zero Rating
The Most Important GST Rule for Indian IT Companies
What Qualifies as Export of IT Service
For an IT service to qualify as export of service (zero-rated, 0% GST), all four conditions must be satisfied:
- The supplier of service is located in India
- The recipient of service is located outside India
- The place of supply is outside India
- The payment is received in convertible foreign exchange OR in Indian rupees where permitted by RBI
When all four conditions are met — the service is a zero-rated export. No GST is charged on the invoice.
Common Export IT Service Scenarios
H4: Common Export IT Service Scenarios
| Scenario | GST Treatment | SAC Code |
|---|---|---|
| Mumbai IT company develops app for US client | Zero-rated export | 998312 |
| Chennai BPO provides customer support to UK company | Zero-rated export | 998316 |
| Pune consulting firm advises Singapore startup | Zero-rated export | 998314 |
| Delhi cybersecurity firm tests Australian bank's systems | Zero-rated export | 998315 |
| Hyderabad data analytics firm analyses US retail data | Zero-rated export | 998317 |
| Bengaluru SaaS company provides software to EU clients | Zero-rated export | 998317 |
LUT Filing for Export of IT Services
IT companies exporting services must file Form GST RFD-11 (LUT — Letter of Undertaking) at the beginning of each financial year. Under LUT:
- Export invoices are raised without charging any GST
- ITC on inputs and input services is fully available
- No refund process needed for tax paid on exports
Without LUT: The IT company would need to charge IGST on exports and then claim a refund — creating cash flow burden.
ERP Group's GST invoicing system generates export invoices correctly — with the LUT reference number, zero GST, and proper export invoice format — for IT companies exporting services.
Place of Supply for IT Services
For B2B IT services to a foreign client: place of supply = location of recipient (outside India). This confirms the export nature.
For IT services to an Indian client with offices in multiple states: place of supply = location where the service is received (typically the registered location of the recipient). This determines intra-state (CGST+SGST) vs inter-state (IGST).
TDS on IT Services — Section 194J
TDS Obligations for IT Service Receivers and Providers
TDS on Technical Services — Section 194J
When a business (not an individual or HUF with non-audit accounts) makes payments to IT companies for technical services:
- TDS rate: 2% on technical services (from FY 2020-21 onwards)
- TDS rate: 10% for professional services (if the IT service is classified as professional fee)
- Threshold: TDS applies if payment to one party in a financial year exceeds ₹30,000
Key distinction (post Budget 2020):
- Technical services (software support, maintenance, routine IT services): 2% TDS under 194J
- Professional services (consulting, advisory — where specialized professional judgment is applied): 10% TDS under 194J
For most IT companies — bulk of revenue is technical services at 2% TDS. Consulting and advisory specifically may attract 10% TDS.
Form 16A and TDS Certificate
IT companies receiving payments with TDS must:
- Reflect TDS credits in their books
- Verify TDS in Form 26AS (or Annual Information Statement — AIS)
- Reconcile TDS claimed with GSTR-1 revenue
ERP Group's TDS Calculator → helps IT companies verify the TDS amounts deducted by their clients on IT service payments.
SAC Codes for Specific IT Business Types
SAC Code Application by Company Type
Independent Software Vendor (ISV) / SaaS Product Company
An ISV building and selling software products (not custom development) primarily uses:
| Revenue Stream | SAC Code | GST Rate |
|---|---|---|
| SaaS subscription (monthly/annual) | 998317 | 18% GST |
| Implementation and setup services | 998312 | 18% GST |
| Training for new users | 999294 | 18% GST |
| AMC and support contracts | 998313 | 18% GST |
| Integration and customization | 998312 | 18% GST |
ERP Group — as a SaaS ERP platform — bills its subscription services under SAC 998317 and implementation under 998312 — all at 18% GST, with export billing at 0% for foreign clients.
IT Staffing and Resource Augmentation Companies
IT staffing companies providing dedicated developers, QA engineers, or IT professionals to client companies:
| Revenue Stream | SAC Code | GST Rate |
|---|---|---|
| Staff augmentation (dedicated resources) | 998316 or 998312 | 18% GST |
| Contract staffing (IT) | 998511 (Staffing services) | 18% GST |
| IT recruitment (permanent placement) | 998511 | 18% GST |
| Technical assessment services | 998312 / 998313 | 18% GST |
Note: When IT professionals are deployed at the client's site and work under the client's supervision, the service may be classified as staffing/manpower supply (SAC 998511) rather than IT service — affecting TDS treatment.
Digital Agency (Design + Development + Marketing)
A digital agency providing an integrated mix of services:
| Revenue Stream | SAC Code | GST Rate |
|---|---|---|
| Website design and development | 998312 | 18% GST |
| UI/UX design services | 998312 | 18% GST |
| SEO services | 998462 | 18% GST |
| Social media management | 998462 | 18% GST |
| Google Ads / SEM management | 998462 | 18% GST |
| Content creation | 998462 / 998313 | 18% GST |
| Photography and videography | 999619 | 18% GST |
| Branding and graphic design | 998312 / 998399 | 18% GST |
For digital marketing agencies managing client campaigns, use ERP Group's CRM software for campaign tracking and client management alongside the billing platform.
IT Product Company (Hardware + Software)
When an IT company provides both hardware (goods) and software/services:
| Revenue Stream | Code Type | Code | GST Rate |
|---|---|---|---|
| Hardware supply (servers, networking) | HSN | 8471/8517 | 18% GST |
| Software development/customization | SAC | 998312 | 18% GST |
| Annual maintenance contract | SAC | 998313 | 18% GST |
| IT consulting | SAC | 998314 | 18% GST |
A single invoice may contain both HSN-coded hardware and SAC-coded services — each with their respective classification. ERP Group's billing system handles mixed goods and services invoices.
IT Services GSTR-1 Reporting
How IT Companies Report Service Revenue in GST Returns
Table 12 — SAC-Wise Summary in GSTR-1
Every GSTR-1 filing by an IT company must include a SAC-wise summary in Table 12 — aggregating all service invoices by SAC code for the period, showing:
- SAC code
- Description of service
- Total taxable value
- GST amounts (CGST, SGST, IGST)
For an IT company with software development (998312), AMC (998313), and consulting (998314) revenues — Table 12 shows three separate SAC rows.
Export Invoice Reporting in GSTR-1
IT service exports are reported in Table 6A of GSTR-1 — "Exports (including deemed exports) with or without payment of tax." The SAC code appears here with zero GST, along with:
- Invoice number and date
- Port of export
- Foreign currency details
- LUT/Bond reference (if applicable)
SEZ Supply Reporting
SEZ supplies are reported separately from regular domestic supplies — in Table 6B for supplies to SEZ with or without payment of tax.
Common IT Services SAC Code Mistakes
The 8 Most Frequent IT Services SAC Classification Errors
Mistake 1 — Using HSN Code Instead of SAC Code for Services
Using a goods HSN code (like 9999 or a computer hardware code) on a software development invoice instead of the correct SAC code (998312). Service invoices must use SAC codes — not HSN codes.
Prevention: ERP Group's product master enforces SAC codes for service items — billing staff cannot select HSN codes for service lines.
Mistake 2 — Using SAC 998317 for All IT Services (Too Generic)
Using 998317 ("Other IT Services") as a generic catch-all for all IT services — including software development (should be 998312), consulting (998314), and maintenance (998313). While all are at 18% GST, using specific codes improves accuracy of GSTR-1 Table 12 reporting and professional compliance.
Best practice: Use the most specific applicable SAC code for each service type.
Mistake 3 — Not Zero-Rating Legitimate Export Invoices
Charging 18% GST on invoices raised to foreign clients who should receive zero-rated export invoices. This overcharges foreign clients (who cannot claim Indian GST), creates compliance complications, and defeats the purpose of the export service zero-rating framework.
Mistake 4 — Zero-Rating Domestic Services Incorrectly
Marking domestic client invoices (Indian companies) as export at 0% GST when the client is Indian. All Indian clients (except SEZ units) require regular 18% GST invoices.
Mistake 5 — Incorrect IGST vs CGST+SGST
Raising CGST+SGST invoices for inter-state services (when client is in a different state) — should be IGST. Or raising IGST for intra-state services — should be CGST+SGST. Place of supply rules determine which tax applies.
Example: Bengaluru IT company (Karnataka) billing a Delhi client (Rajasthan) — this is inter-state → IGST 18%. Not CGST+SGST.
Mistake 6 — Not Filing LUT for Export Services
Exporting IT services without filing LUT — resulting in either charging GST on exports (which foreign clients are not obliged to pay) or exporting without proper documentation (compliance risk).
Mistake 7 — Using 10% TDS When 2% Applies
IT service recipients deducting 10% TDS (professional services rate) on technical IT services payments that should attract 2% TDS. This reduces cash flow for IT companies unnecessarily — and creates TDS certificate mismatches.
Mistake 8 — Missing SAC in Invoice or GSTR-1 Table 12
Generating service invoices without SAC codes, or filing GSTR-1 without Table 12 SAC summary. Both create non-compliant invoices and incomplete GST returns.
How ERP Group Supports IT Company GST Compliance
The Complete IT Company Billing and Compliance Platform
ERP Group — India's AI-Powered GST Billing & Cloud ERP Platform — provides comprehensive SAC code management and GST compliance specifically suited to IT companies:
Service Master with SAC Configuration
ERP Group's GST invoicing system maintains a service master where each IT service type is configured with:
- Correct SAC code (998312 for development, 998313 for maintenance, 998314 for consulting)
- GST rate (18% for domestic, 0% for export under LUT)
- Service description
- Unit (hours, monthly, project, subscription)
Once configured, every invoice automatically carries the correct SAC and rate.
Domestic and Export Invoice Management
ERP Group supports both domestic and export billing in a single platform:
- Domestic invoices: SAC code + 18% GST (CGST+SGST or IGST based on supply type)
- Export invoices: Same SAC code + 0% GST + LUT reference + export invoice format
- SEZ invoices: SAC code + 0% GST + SEZ designation
IT companies billing both Indian and foreign clients can manage all invoice types from ERP Group's single platform without any rate configuration errors.
Recurring Invoice Automation for Retainers and SaaS
ERP Group's recurring billing feature is particularly valuable for IT companies with:
- Monthly retainer clients (consulting, management services)
- Annual AMC contracts billed quarterly or monthly
- SaaS subscription billing at regular intervals
Configure the billing schedule once — ERP Group generates and sends invoices automatically at the configured interval with the correct SAC and GST.
Multi-Currency Billing for Export Clients
IT companies billing foreign clients in USD, EUR, GBP, AUD, SGD, AED, and other currencies — ERP Group supports multi-currency invoice generation with INR equivalent (for GST registration and GSTR-1 reporting purposes).
GSTR-1 SAC Summary for IT Companies
ERP Group automatically generates the GSTR-1 Table 12 SAC-wise summary — aggregating domestic invoices by SAC code (998312, 998313, 998314 etc.) and separately reporting export invoices in Table 6A. This eliminates the manual data aggregation work that IT companies with multiple service types and large invoice volumes face.
Project-Wise Billing for Software Companies
ERP Group supports project-based invoicing — linking invoices to specific client projects with milestone-based billing (billing when a specific project milestone is achieved). For fixed-price software development projects with milestone billing, this is essential.
Employee Payroll for IT Companies
ERP Group's HR & Payroll software manages IT company payroll with:
- Salary and CTC management
- TDS deduction on salaries (Section 192)
- Form 16 generation
- PF and ESI compliance
- Variable pay and performance bonus calculations
Use ERP Group's Salary Calculator → for CTC-to-in-hand salary computation for IT professionals.
Client Relationship Management
ERP Group's CRM software manages IT company's client pipeline and relationships:
- Lead and opportunity tracking
- Client contact management
- SOW (Statement of Work) and contract tracking
- Project status and billing milestone tracking
Complete IT Company Platform
| IT Business Need | ERP Group Solution |
|---|---|
| Find IT service SAC code | HSN/SAC Finder |
| Configure SAC in billing | GST Invoicing System |
| Domestic 18% GST invoices | Automatic CGST+SGST or IGST |
| Export 0% GST invoices (LUT) | Zero-rated export invoice format |
| Multi-currency export billing | USD, EUR, GBP invoice support |
| Recurring AMC/retainer billing | Automated recurring invoice generation |
| Project milestone billing | Project-linked invoice management |
| GSTR-1 SAC summary | Auto-generated Table 12 and 6A |
| Client pipeline management | CRM Software |
| IT company accounting | Accounting Software |
| Employee payroll and TDS | HR & Payroll Software |
| Income tax computation | Income Tax Calculator |
| TDS on client payments | TDS Calculator |
| Staff salary computation | Salary Calculator |
| Business investment ROI | ROI Calculator |
| CA support for IT GST | CA Partner Program |
Conclusion — Correct SAC Codes Build Professional GST Compliance for IT Companies
India's IT sector — from startup software companies and independent IT consultants to global BPO majors and SaaS platforms — operates in a relatively simple GST environment compared to goods businesses. The uniform 18% rate across virtually all IT services means rate errors are rare. The primary SAC code compliance requirements are:
Use specific SAC codes for each service type:
- Software development: 998312
- Software support/AMC: 998313
- IT consulting: 998314
- Cybersecurity and network: 998315
- BPO/ITES: 998316
- Cloud/SaaS/other IT: 998317
- Digital marketing: 998462
Manage domestic vs export billing correctly:
- Domestic clients: 18% GST with correct CGST+SGST or IGST
- Foreign clients: 0% GST under LUT — export invoice format
Handle TDS correctly:
- Technical services received: 2% TDS under Section 194J
- Professional services: 10% TDS under Section 194J
Use ERP Group's Free HSN/SAC Finder → to find the correct SAC code for any IT service instantly.
ERP Group's GST invoicing system — with SAC-automated service billing, domestic and export invoice management, multi-currency support, recurring invoice automation, and GSTR-1 Table 12 auto-generation — connected to accounting software for complete books, CRM software for client management, and HR & Payroll software for team payroll — is the complete IT company financial management platform.
Are you a CA supporting IT companies with GST and tax compliance? Explore ERP Group's CA Partner Program → for cloud-based client management that makes IT company audit work efficient.
Book Your Free Demo — SAC-Automated IT Services GST Billing
👉 Book a Free Demo → — See ERP Group's IT service billing with SAC codes, export invoicing, and recurring billing automation.
👉 Use Free HSN/SAC Finder → — Find SAC codes for all IT service types. Free and instant.
Related Tools and Guides for IT Businesses
- 🔧 HSN/SAC Finder → — Find IT service SAC codes instantly
- 🔧 Income Tax Calculator → — IT business and consultant income tax
- 🔧 TDS Calculator → — TDS on IT service payments (2% vs 10%)
- 🔧 Salary Calculator → — IT professional CTC and salary
- 🔧 ROI Calculator → — IT investment and project ROI
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