WHATSAPP BUSINESS API — OFFICIAL & VERIFIED

Automate Your Business on WhatsApp & Grow 10× Faster

India's most powerful WhatsApp Business Automation platform. Send bulk messages, share GST invoices instantly, run marketing campaigns, automate follow-ups & delight customers — all without lifting a finger.

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Official Meta API
100% Compliant
Setup in 24 Hours
4.5 / 5 Stars
Business Assistant
online
Today
Hi
10:02 AM
👋 Hi Rahul! Welcome to ERP Group.
10:02 AM
I need WhatsApp automation.
10:03 AM
🚀 We automate invoices, campaigns & customer support.
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TRUSTED BY 5,000+ INDIAN BUSINESSES FOR GST ACCOUNTING & CLOUD ERP

5,000+
Indian Businesses Trusted
10M+
Messages Processed Daily
99.99%
API Server Uptime Natively
4.5/5
Customer Feedback Rating
Use Cases

What Can You Automate on WhatsApp?

Every customer touchpoint — from the first lead enquiry to invoice sharing to post-sale support — automated on the channel your customers already use every day.

Bulk WhatsApp Marketing

Send promotional messages, festival offers, new product launches, and discount campaigns to thousands of opted-in customers simultaneously with custom templates.

Marketing Campaigns

Auto GST Invoice Sharing

Every GST invoice, bill, or receipt is automatically sent to the customer on WhatsApp as a PDF immediately after billing — no manual effort, zero delays.

Billing Automation

AI Chatbot for Customer Support

Respond to customer queries 24/7 automatically — order status, payment confirmation, product info, store hours — without any human intervention.

24/7 Support Bot

Lead Nurturing & Follow-ups

Automatically follow up with every new lead from your website, social media, or CRM. Send product brochures, pricing, demo links, and reminders without manual effort.

Sales CRM

Payment Reminders & Collection

Send automated payment due reminders, outstanding balance alerts, and payment confirmation messages to customers — reduce DSO and improve cash flow.

Collections

Order & Delivery Updates

Keep customers informed at every step — order confirmation, dispatch notification, delivery tracking, and feedback requests — all automated on WhatsApp.

Order Management

Festival & Seasonal Campaigns

Pre-schedule Diwali, Holi, Eid, Christmas and sale campaigns in advance. Personalise each message with customer name, purchase history and loyalty tier.

Event Marketing

Review & Feedback Collection

Automatically ask customers for Google reviews, product feedback, and NPS scores after every purchase. Improve ratings and understand your customers better.

Reputation Management

Customer Onboarding

Welcome new customers with a personalised onboarding sequence — introduce your brand, share product catalogues, loyalty program details, and store information automatically.

Onboarding
Platform Features

Everything Inside ERP Group WhatsApp Automation

A complete WhatsApp Business platform — not just messaging, but full business automation integrated with your ERP, CRM, and billing.

01

Bulk Broadcast Messaging

Send thousands of personalised WhatsApp messages in one click. Segment your customer list by city, purchase history, loyalty tier, or industry — and send the right message to the right person at the right time.

Pre-approved Meta message templates
Personalisation with customer name, last purchase, amount
Schedule broadcasts for peak time delivery
Segment by city, product, tier, date of purchase
Multimedia support — images, PDFs, videos, catalogues
Real-time delivery & read receipt tracking
Broadcast Campaign — Diwali Sale 2026
Sending: Diwali Offer Campaign 4,218 / 4,600
 
Delivered: 4,102 | Read: 3,891 | Replied: 842
Rahul Sharma — ₹750 offer accepted ✅
2 min ago
Priya Mehta — Clicked "Buy Now" link 🔗
3 min ago
Amit Kumar — Message read ✓✓
5 min ago
Chatbot Flow — Active
"Kya 20% Diwali discount available hai?" Customer
Bot: Haan! 🎉 20% off on all orders above ₹500. Reply 1 to shop now. Instant
"1" Customer
Bot: ✅ Redirecting you to our store. Our team will call you in 10 min! Instant
Lead captured: Name, Phone, Intent — sent to CRM automatically
02

WhatsApp Chatbot & Smart Auto-Reply

Never leave a customer query unanswered again. Our AI-powered chatbot handles common questions around the clock, qualifies leads, collects contact info, and escalates complex issues to your team — seamlessly.

  • Custom conversation flows — no coding needed
  • Keyword-triggered auto replies
  • Lead qualification & data capture
  • Menu-based navigation (numbered options)
  • Handoff to live agent when needed
  • Works in Hindi, English & regional languages
03

Auto Invoice & Document Sharing

Eliminate manual invoice sharing forever. Every GST invoice, payment receipt, quotation, purchase order, or statement generated in ERP Group is automatically delivered to your customer’s WhatsApp as a beautifully formatted PDF.

Instant PDF invoice on WhatsApp after every sale
Payment receipts & confirmations auto-shared
Quotations & proforma invoices shared automatically
Monthly account statements to all debtors
E-Way bills and e-invoices (IRN) delivery
Custom message with every document
Auto Invoice Delivery — Live
📄 ERP Group Invoice #INV-2026-4821

Namaste Rajeshji! 🙏
Your invoice is ready. Thank you for your purchase!

📑 Invoice Details
Invoice No. INV-2026-4821
Date 22 May 2026
Total Amount ₹12,450 (incl. GST)
✔ Delivered ✓ Read | Sent 2 seconds after billing
CRM + WhatsApp Pipeline
342
Leads this month
₹8.4L
Pipeline value
68%
Lead response rate
4.2 min
Avg response time
New Lead 142 →
Contacted 98 →
Proposal Sent 64 →
Closed Won 38 ✔
04

CRM & Sales Pipeline Integration

Every WhatsApp conversation is tracked in your CRM. New leads are auto-created, follow-up sequences triggered, and your sales team gets complete context — all without switching apps.

Auto lead creation from every new WhatsApp enquiry
Follow-up sequences triggered by lead stage
Sales team assignment based on territory/product
Full WhatsApp chat history in CRM contact
Deal pipeline status triggers WhatsApp messages
Automated proposals and quotes via WhatsApp
How It Works

Your Business Runs on Autopilot

ERP Group WhatsApp Automation connects your billing, CRM, inventory, and customer data — so every message is relevant, timely, and personalised. Here's a typical automation flow.

See Live Demo
1
 

Customer Places an Order / Makes a Enquiry

A new order is placed in your POS/ERP, or a customer messages on WhatsApp for the first time. The automation engine captures this as a trigger event.

2
 

Instant WhatsApp Confirmation Sent

Within 2 seconds, the customer receives a personalised WhatsApp message — order confirmation, GST invoice PDF, or a welcome message — automatically.

3
 

Chatbot Handles Follow-up Questions

If the customer replies with questions, the chatbot handles common queries, collects info, and routes complex issues to your sales team instantly.

4
 

Payment Reminder & Due Alerts

On the due date, an automated payment reminder is sent. If unpaid, escalating reminders follow — reducing DSO and improving collections without awkward calls.

5

Post-Sale Loyalty & Re-Engagement

After the sale, loyalty points are auto-shared, review requests sent, and future campaigns triggered based on the customer’s purchase history and tier.

INTEGRATIONS

Works With Your Entire Business Stack

ERP Group WhatsApp Automation is natively integrated with all ERP Group modules and popular third-party tools — so your data always stays in sync.

GST Billing

Auto invoice sharing

Accounting

Payment reminders

Sales CRM

Lead automation

Warehouse WMS

Dispatch alerts

Cloud POS

Bill on WhatsApp

HR & Payroll

Payslip delivery

TallyPrime

Tally sync

E-commerce

Order updates

Google Sheets

Campaign lists

Email / Gmail

Multi-channel

Zapier / API

Custom workflows

AI Agent Arya

Smart responses
Why ERP Group?

ERP Group vs Other WhatsApp Tools

Unlike standalone WhatsApp tools, ERP Group is deeply integrated with your business workflows — billing, CRM, inventory, reminders, and payments all work together in one system.

Feature ERP Group Wati Interakt AiSensy
Official Meta Business API
Bulk Broadcast Messaging
Native GST Invoice Sharing
Built-in CRM Integration
ERP / POS / Accounting Sync
Payment Reminder Automation
Hindi Language Support
24/7 India-based Support
MSME-Friendly Pricing ₹₹ Budget ₹₹₹ Mid ₹₹₹ Mid ₹₹ Budget
Transparent Pricing

Simple Plans No Surprises.

Every plan includes the official Meta WhatsApp Business API, 24/7 chatbot, free onboarding, and Hindi support. No hidden charges.

Starter

Small Business

₹1,499

per month + Meta conversation charges

  • 1 WhatsApp Business Number
  • 2,000 template messages/month
  • Bulk broadcast messaging
  • Basic chatbot (5 flows)
  • Auto invoice sharing
  • Basic analytics dashboard
  • Email + chat support
Start Free Trial →
⭐ Most Popular

Growth

₹3,499

per month + Meta conversation charges

  • 3 WhatsApp Numbers
  • Unlimited broadcast messages
  • Advanced chatbot (unlimited flows)
  • Full CRM integration
  • Auto invoice + payment reminders
  • Campaign analytics & ROI tracking
  • Team inbox (5 agents)
  • Free ERP Group integration
Book Free Demo →
Enterprise

Large Business

Custom

tailored for your business scale

  • Unlimited WhatsApp Numbers
  • Unlimited messages & contacts
  • All Growth Plan features
  • Custom AI chatbot development
  • Multi-branch team inbox
  • Custom API integrations
  • Dedicated primary manager
Contact Sales →

All plans include: Free onboarding • Free number setup • Hindi & English support • 15-day free trial

Client Review

Trusted by 5,000+ Indian Businesses

5,000+ businesses across Delhi, Mumbai & 50+ cities use ERPGroup for GST & accounting.

★★★★★
"We at Sparsh Saxena & Co. (Firm of Cost Accountant) are highly satisfied with ERP Group's Payroll Software, GST Reconciliation, and ERP Software. The software is user-friendly, accurate, and has significantly reduced our compliance time. Their support team is prompt and professional. Highly recommended for CAs, CMAs, and businesses looking for a reliable ERP solution. "
SS
Sparsh Saxena
Owner, Sparsh Saxena & Co. — Cost Accountants, New Delhi
★★★★★
"We’re really happy with the Payroll System from ERP Group! It’s super easy to use, saves us tons of time, and makes salary processing smooth and accurate. If you’re looking for reliable Payroll Software in Delhi, ERP Group is definitely worth checking out. Their support team is always quick to help and very responsive. Highly recommend! "
BS
Barun Singh
Accountant, Institute of Social Responsibility and Accountability (ISRA), New Delhi
★★★★★
"Switching to ERP Group was the best decision for our retail business. The POS and Accounting systems are perfectly synced — our GST filing now takes minutes instead of days."
RS
Rajesh Sharma
Owner, Sharma Retail Stores, Mumbai
Questions

Frequently Asked Questions

Everything you need to know before getting started with WhatsApp Business Automation.

WhatsApp Business Automation uses the official Meta WhatsApp Business API to automatically send messages, respond to queries, share invoices, and run campaigns — without manual effort. You set up triggers (like a new sale, new lead, or payment due) and the system sends the right message at the right time, every time.

Absolutely safe and legal. ERP Group uses the official Meta-approved WhatsApp Business API — not unofficial tools or bots. All messages use pre-approved templates and are sent only to opted-in customers. This ensures 100% compliance with WhatsApp's policies and eliminates any risk of account suspension.

Yes. With the official WhatsApp Business API, you can send bulk promotional messages using Meta-approved templates to customers who have opted in. ERP Group helps you build your opted-in contact list, create approved templates, and manage broadcasts — all within Meta's guidelines.

Most businesses go live within 24–48 hours. Our team handles the entire setup — WhatsApp Business API approval, number verification, template creation, chatbot configuration, and ERP integration. You don't need any technical knowledge. We do it all and train your team before go-live.

Yes — WhatsApp Automation is natively built into ERP Group. If you already use ERP Group for accounting, billing, CRM, or POS, WhatsApp Automation connects directly to your existing data with a single click. No separate setup or import needed. Your customer contacts, invoices, and orders are automatically available for WhatsApp triggers.

Yes. ERP Group's WhatsApp chatbot fully supports Hindi, English, and major regional Indian languages. You can set up conversation flows, auto-replies, and templates in any language — making it perfect for businesses with customers across different parts of India.
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Start Automating Your Business on WhatsApp Today

Join 5,000+ Indian businesses saving 15+ hours a week with ERP Group WhatsApp Automation. Our experts set everything up for you in 24 hours.

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Setup done in 24 hours
Official Meta API
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